Nine ethical guidelines for narrative coaches

As part of our due diligence as professionals, it is incumbent upon coaches to be aware of our own unconscious biases and preferences that shape what we see and do with people and the stories they share with us. What are the acceptable shapes of a life we find ourselves promoting based on our training, professional/business pressures and aesthetic preferences? What our preferred formulation patterns and how do they keep us from more courageously and cleanly meeting others and their stories? In closing, I would offer the following nine ethical considerations in working with peoples’ stories; they serve as the bedrock of a narrative approach to coaching:

1. Coachees expect their coach to create a safe container for their storytelling.
2. Coachees expect their stories to be heard in a nonjudgmental, non-assumptive manner.
3. Coachees expect to have their community and cultural stories taken seriously.
4. Coachees have the right to tell their own story in their own way.
5. Coachees tell and understand their story as best as they can at the time.
6. Coachees have the right to change their stories, lives and selves as they choose.
7. Coachees are accountable for the impact of their stories on themselves and others.
8. Coachees expect their coach to manage their own stories, agendas and participation.
9. Coachees expect their coach to be exemplary stewards of the stories that are told.

I hope you have found these posts helpful in giving you some practical strategies for taking a more narrative approach to your work. We are scheduling master classes in various parts of the world for the latter half of 2010 and in 2011. It looks like Zurich and London will be next. Let us know if you’d like to host one in your area. You can reach us an director [at] narrativecoaching.com

photo credit: drumrick

As Tina Turner asks in her marvelous ballad, “What’s Love Got To Do With It?” Along with Faith and Hope, Love serves as a third pillar for sustaining us through difficult times. As organizations and individuals contend with both the deep unknown and the daunting certainties around us, there is a strong need to return to the basics of what it means to be fully human. To do so, coaching needs to move beyond its early days when money flowed and ‘abundance’ was all the rage. Now comes the harder work of rebuilding institutions and preparing people for a future that is approaching rapidly—often with less time and less resources at hand. As with the other two pillars, Love is not a panacea but rather a fierce commitment to candor, compassion, and connection.

In teaching coaching skills to thousands of leaders, managers and professionals around the world, I am repeatedly reminding them and rediscovering for myself how the simple act of holding the other person in a non-judgmental, curious and fully attentive way is often a large part of the catalyst for change. As the Tibetan teacher Govinda observed, “It is not the audible word through which people are converted and transformed in their innermost being, but through that which goes beyond words and flows directly from [our] presence: the inaudible mantric sound that emanates from his (sic) heart.” As part of being present in this way, I see myself as a steward for the stories of others. Even though we are awash in information, options and methods, both research and ancient wisdom point to the healing value of the relationship itself.

Three ways to bring more Love into your work

If Faith is remembering why you are doing what you are doing and Hope is the foundation we need to stay the course, Love is how we make the journey. As such, here are three tips for you this week:

1. As Peter Drucker noted, “Your first task as a leader is to take charge of your own energy and then to orchestrate the energy of those around you.” You can only serve others through your work if you practice sufficient care for yourself. Give yourself an act of kindness today, random or not.
2. Recognize that every conversation is an opportunity to use your coaching skills to engage the other person in a transformative manner. Ask yourself, “How can I expand my mind and my heart in order to be more present (and open up more possibilities) right now?” 
3. Beyond our personal expressions, we can also embed Love in how we do business. One client crafted a vision for their coaching culture to include commitments that (1) anyone who is laid off will leave feeling good about themselves (to the best of our abilities) and (2) we will use such occasions to learn about ourselves and be willing to change as a result. 

Where can you bring more Love into your work? To whom do you need to be more present (including yourself)?

photo credit: freeparking

Thanks to Jo Carson for reminding me of Gregg Braden’s story about the true nature of intentions: While traveling with a Native American rainmaker in a drought-stricken part of the desert of the American Southwest, he witnessed the rainmaker at work. Once he was done, Gregg asked the man if he had prayed for rain. To which the man said “No.” When asked why, the main responded, “You pray for rain, you don’t get anything. You have to feel the rain, and smell it, see what it does for the land. You have to be the rain. You have to pray rain.

Where is my faith?

It seems like a timely story as we wrestle in the U.S.—and now globally—with significant economic challenges. Why, you might ask?! Because in some ways it is a crisis of faith. Not just faith in our money and our banks and our leaders, but ultimately  faith in ourselves. While many of us have seen this coming, it has been unnerving to say the least as it has spiraled down so quickly. We doubt ourselves and worry for our future. Many people have been left gasping on the cusp of a momentous election, wondering when the rain will come to quench the fires of our anxieties. Enter the story . . .

The “bail-out” merely postpones the inevitable hard choices in front of us regarding reconstructing our lives and our identity to be more sustainable and equitable. As the man said, if you pray for rain—by standing outside the system and hoping to be rescued—you get nothing. It is like clients who want their lives to be different but they don’t want to change.

What is mine to do?

One thing I am taking from this time is to look at my own willingness to pray rain. I can’t wish it all away. How do I need to change my habits, my attachments, my willingness to sacrifice for my daughter and those who will come after me in order to create a healthier life? It is a time for courage, compassion and imagination in seizing this moment instead of being seized by fear.

The old stories about consumption as salvation, celebrities as heroes, greed as virtue, and war as a solution have run dry. It is time we create and live new stories with our lives. It is time to be the rain! And so, I will add my drops to help bring about that new story. . .

I had the good fortune recently of speaking at the inaugural meeting for a new ICF Chapter in Hamilton, an hour’s drive south of Auckland. Present in the group photo from left to right are Jan Canton, Janet Young, yours truly, Sally Webb, and Dorothy Oliver—the team who organized the first International Coach Week celebration for the Waikato/Bay of Plenty Region. Missing from the photo is Corene Walker, Director of Events, ICFA. It was a wonderful opportunity to help them kick off their chapter with this special event for coaches, potential coaches and organizational leaders who use coaching. We spent 90 minutes talking about “What Are Your Clients Trying to Tell You? . . . And How to Listen to their Stories to Find Out!” The drive down together was filled with delightful humor, an engaging conversation about the state of coaching, and confirmation that there are indeed sheep in New Zealand!

While in the area, I got a tour of the beautiful “whop whops” (rainforest/mountain range) by Leslie Hamilton, Chair of the marvelous 2007 ICFA Conference in Melbourne. On the same trip I spent an evening speaking on the same topic for the inaugural meeting of the ICFA sub-chapter in the delightful city of Hobart, Tasmania and for Coach Week in Perth. I always enjoy introducing people to a new approach to coaching that is driven by a mindful and compassionate attention to the narrative material from clients’ stories. I finished off this part of the trip with a two-day workshop on narrative coaching with 16 people. What I love about working Down Under is the genuine openness to learning. More workshops are being scheduled as I wrote this.

Leave me a note on the blog if you’d like to talk about hosting a workshop in your area.