photo credit: Eddi 07

I often get asked, ” So, what is narrative coaching, anyway?” I had occasion recently to put the essence of it on one slide for a client. I found this process very helpful, particularly because so much of what I have done and taught since I midwifed narrative coaching is so experiential. In putting this together, I realised that narrative coaching is as much a philosophy as it is a set of practices, and it is as much about spiritual development as it is about practical change. In some important ways, it is a way of Being more than acts of Doing. I offer these to you, not as the definitive scripture, but rather as an invitation to a conversation.

Narrative coaching is:

1. A sacramental approach to holding space and working with the relational field as it emerges

2. A non-directive, real-time attention to the experience and narration, focused largely on the other person

3. A dynamic use of narrative material as the primary source and narrative pattern recognition as the primary skill

4. An appreciation of identity as situated in communities and embodied in discourse in supporting sustainable shifts in behaviors

5. A commitment to deep, generative listening based in understanding narrative structure, neuroscience, psychology and practice

6. A  process of raising awareness, focusing attention, taking new actions and increasing accountability in yourself and others

7. A methodology for helping people, individually or in groups, to make shifts in their lives one story at a time and with increased agency

I look forward to you comments and your views on what you think narrative coaching is all about!

Everyone now and then we get opportunities to step into something bigger than ourselves and bigger than the life we had once lived. This post is about one of those moments for me. I invite you to be alert for yours.

Through a dear friend, Diana Sterling, I met the wonderful Frederick Marx, one of the directors of the acclaimed documentary “Hoop Dreams” and an important voice for the Mankind Project. Through conversations with Frederick, I learned about his new film, tentatively entitled “The Road to Zanskar.”  His Holiness the 14th Dalai Lama said that  Zanskar, the last remaining Tibetan Buddhist society with a continuous untainted lineage dating back 1,000s of years, was vital to the survival of Tibetan Buddhism. This movie is the story of two monks he has instructed to help Zanskar’s culture, language, and religion survive by leading a group of children across high mountain passes to a school where they can learn their native ways.

The movie will be out next year, narrated by Richard Gere. You can watch the trailer here (choose the “watch in high quality” option). You can donate money to help Frederick complete this film and get it out to audiences by going here.

Aside from this moving film, the other story for me is how I came to be involved. All my life I have donated time and money to causes that were important to me and charities that were worthwhile. While I am doing well in my business these days, more importantly I wanted to feel like my contributions were making more of a difference. As such, I chose to make a significant contribution to this film in order to help its get made. It meant a lot to me to know my offering would make its way into the world this way. My gift was more up front and personal. Where would you like to make a new kind of difference?

Secondly, I have been researching, writing, teaching and coaching about narratives for ten years. While I have felt proud of what I have accomplished in my work, I wanted to move farther out on my own learning edge to see how I might apply my expertise in a new domain. I was able to use what I know about transformative stories  to support Frederick’s development of the film. It was such a joy to take that risk and help shape something so tangible.

We are all on the road to our own Zanskar, seeking to preserve and nurture that which is important to us and best about us. We live in a time when we need your courage and imagination. Where can you step into a new and richer story of your life?

There is no one but us

photo credit: chez_sugi

Coaching is the latest in a long legacy of professions designed to heal the human spirit and our human communities.  At this juncture in history, we live on a threshold — asking new questions and seeking new answers. What is on your mind these days as you think about your place in the world? What is opening up for you about what is essential and possible in this time of great change?

I’ve continued to explore in my work and my writing the impact of contextual and communal stories in our lives and workplaces. For example, I’m speaking at the ICFA Conference in Adelaide on September 1 as part of a gathering of coaches to explore how to create more sustainable lives, practices, leaders, and organizations and communities. I’m working on a large coaching culture project designed to shape the collective stories in support of greater accountability at personal and team levels for learning and development. When asked by a team member how I would measure “success” in the end, I responded that if I felt that 100 people whose lives we touched in the project “woke up” to what was truly possible with this work—for themselves and others—than we will have done well. In each case, it is releasing the need to wait for others to begin and instead embracing the opportunities we have each day to take a few steps forward in conversation with others.

What are you waiting for?

I was reminded of a few lines from Annie Dillard’s marvelous book, Holy the Firm:

There is no one but us. There is no one to send . . . but only us, a generating comforting ourselves with the notion that we have come at an awkward time . . . [feeling] exhausted [at times] and unable to see the thread . . . But there is no one but us. There never has been.

Where can you add beauty, grace and compassion today — even if it is just one flower in the street, one moment in time?

photo credit: valentin.d

I’ve been away on holiday as the new year has begun. Even with the gift of a new American president, I find it hard not to wonder how we will fare in the coming year. One of the approaches I have been taking with clients is to return to some  classic mythological motifs as a way of understanding the broader narrative patterns at play in organizations and in the lives of its people. In doing so, I am increasingly drawn to my work on liminality and the role of ‘in-between’ spaces in development. In the Western world, the Grail legends provide a powerful set of stories about these spaces as part of the human quest for knowledge and growth. It is important to remember here that the Grail is about who we become not an object we obtain.

In her magnificent book on the centrality of language in understanding the Grail stories, Linda Sussman writes, ”The person seeking initiation at the end of the twentieth century is called not just to connect with the tribe(s) of the past but also to prepare the way for the ‘tribe’ of the future. Obviously, this tribe will be very different from the ones our ancestors knew. . . .  We are the tribe of the ‘in-between.’ ” It seems to me that history is marked by certain periods in which humanity’s choices become even more pronounced. I believe we are in one of those periods.

We can no longer take for granted that the technologies of the future will save us from the unintended consequences of our present lives, but must instead be more accountable to previous generations in terms of what it means to be ’sustainable.’ We can no longer take for granted the historical notions of continuous progress, but must instead factor in the future generations in terms of what it means to ’succeed.’ For many of my clients, it is about recognizing that we are moving into new territories in which new approaches to leadership are required. We are leaving behind one era but are only beginning to discern the contours of a new one. As Sussman writes, ”In the process, one has quite often to give up a favorite storyline to gain access to a larger context.”

Three tips on living an in-between life

1. Recognize that there is no ‘normal’ to which to return. Much of what has enabled us to get this far may have to be set aside to make more room for what has yet to be imagined. What you are being asked to leave behind in order to take your next steps? In my own professional life, it has involved letting go of the need to “fit in’ in order to make more room for my own vision and leadership.
2. Recognize that we each must enter the ‘forest’ where it is darkest for us (as it was for those who sought the Grail). This darkness is about aspects of ourselves that remain hidden within and/or from us, but that hold the key to the next stages in our development. Only when we move out from the safety of what we know and who we once were can we see what else is possible. I saw this in a recent workshop in which a new leader came to face her fears around claiming her Voice in relating to her boss (by moving beyond waiting for him to grant it to her). 
3. Recognize that the greatest opportunities for growth are found in-between what was and what is not yet. It is in these spaces that we can most clearly see what is being asked of us now. To be successful, seek out new allies, draw on new resources within yourself, lead with strong resolve and true humility. I saw this in a coaching client who was willing to forego the comforts of a familiar place in one leadership team in order to discover a new role (in a new organization) that challenged him to grow in some profound ways.

Those who have gone before us and those who will come after us—in our families, our communities and our organizations—are calling on us to rise to the occasion as part of the ‘tribe of the in-between’. What is your Grail?

photo credit: drumrick

As Tina Turner asks in her marvelous ballad, “What’s Love Got To Do With It?” Along with Faith and Hope, Love serves as a third pillar for sustaining us through difficult times. As organizations and individuals contend with both the deep unknown and the daunting certainties around us, there is a strong need to return to the basics of what it means to be fully human. To do so, coaching needs to move beyond its early days when money flowed and ‘abundance’ was all the rage. Now comes the harder work of rebuilding institutions and preparing people for a future that is approaching rapidly—often with less time and less resources at hand. As with the other two pillars, Love is not a panacea but rather a fierce commitment to candor, compassion, and connection.

In teaching coaching skills to thousands of leaders, managers and professionals around the world, I am repeatedly reminding them and rediscovering for myself how the simple act of holding the other person in a non-judgmental, curious and fully attentive way is often a large part of the catalyst for change. As the Tibetan teacher Govinda observed, “It is not the audible word through which people are converted and transformed in their innermost being, but through that which goes beyond words and flows directly from [our] presence: the inaudible mantric sound that emanates from his (sic) heart.” As part of being present in this way, I see myself as a steward for the stories of others. Even though we are awash in information, options and methods, both research and ancient wisdom point to the healing value of the relationship itself.

Three ways to bring more Love into your work

If Faith is remembering why you are doing what you are doing and Hope is the foundation we need to stay the course, Love is how we make the journey. As such, here are three tips for you this week:

1. As Peter Drucker noted, “Your first task as a leader is to take charge of your own energy and then to orchestrate the energy of those around you.” You can only serve others through your work if you practice sufficient care for yourself. Give yourself an act of kindness today, random or not.
2. Recognize that every conversation is an opportunity to use your coaching skills to engage the other person in a transformative manner. Ask yourself, “How can I expand my mind and my heart in order to be more present (and open up more possibilities) right now?” 
3. Beyond our personal expressions, we can also embed Love in how we do business. One client crafted a vision for their coaching culture to include commitments that (1) anyone who is laid off will leave feeling good about themselves (to the best of our abilities) and (2) we will use such occasions to learn about ourselves and be willing to change as a result. 

Where can you bring more Love into your work? To whom do you need to be more present (including yourself)?

photo credit: a hundred visions and revisions

I wrote yesterday about the importance of Faith right now. Today I want to turn my attention to Hope.

It is understandable in these times to look for the easy wins, the reshuffling of the proverbial ‘deck’ that will help us find a new winning hand. However, in doing so, we may be avoiding asking ourselves what ‘game” we want to actually be playing. Now is not the time for soft questions or banal answers. Now is the time to dig deep, to find that bedrock of hope that are the foundation for the work that is ours to do. Sometimes the most important step is to first one: to stand still, re-member ourselves, and pay attention. While at the check-out stand yesterday, I glanced over and saw this comment from champion surfer Kelly Slater, “Motivation is temporary. Inspiration is permanent.”

I have found across my life that an essential element in navigating difficult choices and difficult times is to to ensure that I have a strong personal foundation in terms of my mental, emotional, physical and spiritual well-being. I find in working with clients that they struggle most when they gauge their level of hope by what transpires in the external world around them. Most all of us have known despair at one time or another in our life. Hope does not dispense with despair, but rather enables us to stand in whatever is present but guided by a fundamental inspiration that is not attached to the vagaries of circumstance. Hope is about deepening our roots so we can draw the sustenance that the branches—our life—need in order to reach to the sky.

Unfortunately, some clients have become root-bound, unable to change with the times, while others are restless and unrooted, unable to ever quite fulfill their mission. As I thought about my work with them, I was reminded of an ancient African proverb that if people walk too far or too fast, their story will not catch up. Narrative coaching is about helping people ‘catch up’ with their stories so they have the foundation for the life or the organization they desire. We embody hope when we can stand in our stories, individually and collectively, and draw power from the powerful myths of the earth and tell the healing stories of the sky. Cut off for either of these, we are far less sustainable. Now is the time to rekindle our sense and sources of intrinsic hope so we can step consciously and courageously into the challenges of our time.

Where do you need to put down deeper roots? What sustenance do you need to dwell in Hope more often?

photo credit: wadem

As I travel to work my clients or research a subject for my next book, I am increasingly convinced that these three aspirations have a lot to say about what people hunger for in organizations and communities. This seems particularly true as we head deeper into a brave new economic world in which many of our assumptions and plans are being dashed. What will breakthrough from this time of breakdown? It remains to be seen how and when the proverbial phoenixes will rise from the ashes that are unfolding around us. However, the ancient practice of using stories to help people frame adversity as part of a larger Narrative are helpful here as a means to retain a sense of faith, hope, and love.

I begin here with Faith. Hope and Love will follow . . .

Faith

While known for his sage insights on marketing, Seth Godin offered this distinction in his book, Tribes: “Religion is the way things have always been done, whereas faith is the underlying commitment to ‘the big idea.’” Religion is about resurrecting the old General Motors; faith is about the commitment to rethinking transportation, communities and lifestyles. My work is about helping clients find the ‘big idea’, the core ’story” at the heart of their work—and finding new ways to bring it to life. As institutions and certainties wobble, faith is the commitment to the big ideas that truly matter.

Faith is the balancing force to the fear that has crept into many our consciousness (and into our checkbooks) to varying degrees. Faith is not the same as blind trust; it is the return to what is essential and what needs to be done. Faith is not about a naive idealism or a narrow fundamentalism; it is an opportunity to ask the hard questions and make the hard choices in service to the ‘big ideas.’ Faith enables us to build bridges from the ‘religions’ of the old world to a new world based on a deeper understanding and courageous embodiment of our commitments to the human story.

Narrative work and coaching are powerful tools to help people and organizations to create and cross these bridges. As I recently shared with the top leaders in a large professional services firm, “there is no ‘normal’ to which to return.” They can either settle for sifting through the ashes or they can get to work on building the phoenix. My role is to coach them to fully rise to this occasion. All they need is a little faith. . .

What would you be doing if you had more faith?

photo credit: gregloby

In working with my organizational clients, I am often struck by the sense that the past recedes and the future arrives ever more quickly. The net result is that people are increasingly working in a compressed sense of the present, not always the best state for decision-making or coaching. This trend is exacerbated by continuous ‘discontinuous change’ and easy access to seemingly unlimited knowledge at our fingertips in the present moment. What seems lost is the ability to place ourselves in the broader expanse of time. What can we offer our clients in such times?

Three ways a narrative approach can help

1. Becoming more knowledgeable about the connections between narrative structure and our identities and behaviors (see “The art of thinking narratively“). In many ways we are hard-wired for stories; inviting people to share their stories enables them to contextualize their experience and find greater meaning. They are no longer prone to feeling like temporal orphans, but can instead place themselves in the broader flow of time.

2. Becoming more conscious about our state and our actions in the present moment through increased mindfulness of our narrative patter. If we expect clients to be able to be able to integrate more from the past and the future into their present decisions, we need to help them develop greater awareness (of self and others) in order to do so. An expansive mind and heart enables them to engage more fully in the now.

3. Becoming more diligent in reducing the background ‘noise’ so as to more readily hear the signals from the past and future that are most likely to be relevant in the present. I did this recently with an organization in which the ever-rising ‘bar’ kept them from appreciating how far they had come on their culture change journey. We developed a visioning process they are using to define what a coaching culture would look like for them (markers for a desired future) and we built an internal discussion forum they are using to share stories of what they are doing differently now in their coaching conversations (markers from a less-desired past).

If we are to move well through this challenging time, we need to restore a sense of the flow of time even as we get better at being in the present moments in which we find ourselves. It is time for a new story of Now.

photo credit: Martin Kingsley

I was one of the first to join a wonderful gathering of narrative professionals at Worldwide Story Network.

I will be hosting a teleconference on December 10th at 3:00pm EST (U.S.) on “SEEING CLEARLY: HOW DO WE INFLUENCE OUR CLIENT’S STORIES.” For more information, have a peek here. The framework for narrative formulation that I am using as the basis for our conversation can be found here.

I will kick things off by telling a client story using a formulation framework I’ve developed. I will use this story as the catalyst for a conversation about how to increase our awareness of the ways we influence the stories clients tell us—often without recognizing that we are doing so! I see our ability to be mindful in this way as critical in our development as narrative professionals and in fostering more open dialogue with our clients.

Objectivity is subjective

It is easy to separate ourselves from clients by striving to be ‘objective’ and ‘neutral’ and, while a mature professional distance is essential, we influence the story formation process in more ways than we may realize. The professional frames and discourse that is part of the contracting process, the dance of transference, the pressures of commerce, the assumptions based on our values, the blind spots inherent in our own developmental edges, the differences in social status and constructs are but some of the sources of our impact on the stories our clients can and do tell.

In this time of great uncertainty, it seems more important than ever to be conscious of our participation in the co-narration processes we engage in with others throughout our day. We are all in this together.

I invite you to join in our global community and join us for the call on December 10th.

Have you ever noticed that certain stories or story lines keep returning in your life? Sometimes these returns are developmental, e.g., as with the notion of karma and the integration of shadow elements we’ve discarded along the way. Sometimes these returns are intentional, e.g., the final stage of the heroic journey as we return ‘home’ with the gains from our passage. I see this all the time with clients who keep circling back through a series of stories—all revolving around a similar theme that slowly crystallizes and the heart of it becomes clear. It is from this clarity that the deepest sense of their calling becomes apparent . . . and they now know what must be done.

Finding our way

The goal as narrative-based coaches is to be patient and present enough to let clients’ stories flow, gently guiding them along the path as it emerges.

Do you have the patience to wait
till your mud settles and the water is clear?
Can you remain unmoving
till the right action arises by itself?
(Lao-Tzu)

In the busyness of our lives, it is so easy to overlook these often subtle rhythms and patterns. As part of my own discernment process these past few weeks, I’ve been slowing down to think about the purpose of money in my life. One outcome of this process led me to Frederick Marx, a documentary film maker most well-known for his role in Hoop Dreams. In doing so, I realized that I had lost touch with the importance of place, of home, of sanctuary to me. Is not that in some ways what the innate drive for “return” all about?

Making new choices

As a result, I’ve decided to make a serious donation to help him finish his next film about Zanskar, the last remaining Tibetan Buddhist society with a continuous lineage (dating back thousands of years). The story is about two monks who are instructed by the Dalai Lama to do everything in their power to insure that Zanskar’s culture, language, and religion survive. This is a movie about their journey back to Zanskar. You can read about the 17 paths here.

What stories are cycling back into your life these days, carrying with them messages for you? What “mud” needs to settle in your life settle so you can more clearly see the next right action on your journey?